Terms of Service

Last Updated September 28, 2023

Refund Policy

Thank you for hiring us. We hope you are happy with our services. Mosaic Engagement has a 14-day money-back guarantee and refund period for event registration and the purchase of any online, platform-based programs. Refunds for all sales and payments as mentioned above may be requested, in writing, within 14 calendar days of the purchase date, less applicable service fees.

 If you have any technical difficulty accessing services, please notify us, and we will take the necessary steps to rectify the situation and ensure you have access to all the tools that come with your purchased service.

 By purchasing or using any services provided by Mosaic Engagement, you acknowledge and confirm that you have read and understood the terms of our refund policy.

 If you have any questions concerning our refund policy, please contact us at finance@mosaicengagement.ca.

Copyright

 You acknowledge that any exchange, distribution, display or transmission of content provided by Mosaic Engagement without its explicit authorization is strictly prohibited by law unless authorized by Mosaic Engagement. Any unauthorized distribution, display or transmission may amount to violation of your regions’ Copyright Laws and subject you to liability for damages. All rights reserved.   

Disclaimer

Last Updated September 26, 2023

INTRODUCTION

The information provided by Mosaic Engagement on mosaicengagement.ca (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site.

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the Site and your reliance on any information on the Site is solely at your own risk. To the extent permitted under law, neither Mosaic Engagement nor any of its agents or assigns shall be liable to you or others for any indirect, incidental, special, consequential or punitive damages, or any loss of data, opportunities, reputation, profits or revenues related to the Site.

TESTIMONIALS DISCLAIMER FOR WEBSITE

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary. 

The testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.