Website Privacy Policy

Last Updated September 26, 2023

INTRODUCTION 

Mosaic Engagement respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mosaicengagement.ca, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

 We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

 You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

This privacy policy was created using Termly.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

 Personal Data

 Personally identifiable information, such as your name, email address, and telephone number that you voluntarily give to us when you submit a contact us request through the Site. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Derivative Data is information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to: 

●        Administer sweepstakes, promotions, and contests.

●        Compile anonymous statistical data and analysis for use internally or with third parties.

●        Create and manage your account.

●        Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.

●        Email you regarding your account or order.

●        Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

●        Increase the efficiency and operation of the Site.

●        Monitor and analyze usage and trends to improve your experience with the Site.

●        Offer new products, services, and/or recommendations to you.

●        Perform other business activities as needed.

●        Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

●        Request feedback and contact you about your use of the Site.

●        Resolve disputes and troubleshoot problems.

●        Respond to product and customer service requests.

●        Send you a newsletter.

●        Solicit support for the Site.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

If we are required (by oral questions, interrogatories, requests for information or documents, subpoena, civil investigative demand or similar process) to disclose any of your information, we will promptly notify you of such request or requirement so that we may seek to avoid or minimize the required disclosure and/or to obtain an appropriate protective order or other appropriate relief to ensure that any of your information so disclosed is maintained in confidence to the maximum extent possible by the agency or other person receiving the disclosure, or to waive compliance with the provisions of this Agreement. We will use reasonable efforts, in cooperation with the party receiving your information or otherwise, to avoid or minimize the required disclosure and/or to obtain such protective order or other relief.

If, in the absence of a protective order or the receipt of a waiver hereunder, we are compelled to disclose your information or else stand liable for contempt or suffer other sanction, censure or penalty, we will disclose only so much of your information to the party compelling disclosure as we believe in good faith on the basis of advice of counsel is required by law. In these circumstances, we shall give you prior notice of the information we believe we are required to disclose.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Sale or Bankruptcy

Where required by law, and only to the extent that we believe in good faith and with the advice of counsel we are required to do so, we may disclose your personal information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets, including any due diligence exercise carried out in relation to same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

 If we are required to disclose your information in connection with a corporate re-organization, a merger or amalgamation with another entity, we will ensure any information that is provided is kept in strict confidence and is limited to the parties thereby involved and will require all relevant parties to complete a non-disclosure agreement in respect of this information.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

For more information on how we use cookies,  please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics

We may also partner with selected third-party vendors to allow tracking technologies, including Google Analytics, and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third-party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

The Site is content managed by Mosaic Engagement and is technically managed by Squarespace. Squarespace has advanced security measures to secure the personal information you provide to us. Please explore their Security Measures and Safeguards. By accessing the Site, you agree that Squarespace’s security measures and safeguards are adequate efforts in protecting your personal information. While Mosaic Engagement and Squarespace have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. 

OPTIONS REGARDING YOUR INFORMATION

 You may at any time review or change the information in your account by contacting us using the contact information provided below. You may be refused access to the personal information we store if we cannot confirm your identity.

 Emails and Communications
Correspondence by Mosaic Engagement or by the Site may be in person or by electronic means. Although you may at any point decline to provide personal data, where personal data is required to enter into or carry out work on your behalf and you do not provide this data, Mosaic Engagement reserves the right not to pursue further relations with you.

 If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:

Mosaic Engagement
PMB 152 Unit E 1300 – 18th Street
Brandon MB  R7A 6X7
megan@mosaicengagement.ca

Cookie Policy

Last updated September 26, 2023

INTRODUCTION

 Mosaic Engagement may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit mosaicengagement.ca, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

 We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

 You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

 

This cookie policy was created using Termly.

 USE OF COOKIES

 A “cookie” is a string of information that assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.

 TYPES OF COOKIES

 The following types of cookies may be used when you visit the Site:

 Advertising Cookies

 Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

 Analytics Cookies

 Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

 Our Cookies

 Our cookies are “first-party cookies” and can be either permanent or temporary. These are necessary cookies, without which the Site cannot work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of the Site.

 Personalization Cookies

 Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

 Security Cookies

 Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

 Third-Party Cookies

 Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow third parties to gather and track certain information about you. These cookies can be manually disabled in your browser. 

 CONTROL OF COOKIES

 Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

 For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

 Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox

Opera

Android (Chrome)

Blackberry

iPhone or iPad (Chrome)

iPhone or iPad (Safari)

 In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.

 OTHER TRACKING TECHNOLOGIES

 In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of a page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

 PRIVACY POLICY

 For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

 

CONTACT US

 If you have questions or comments about this Cookie Policy, please contact us at:

Mosaic Engagement
PMB 152 Unit E 1300 – 18th Street
Brandon MB  R7A 6X7
megan@mosaicengagement.ca